Mother’s Day — Shipping Cut Off Dates
Make sure her gift arrives with time to spare, if you are looking for your scents of place to arrive before Mother's Day:
Order by Midnight Wednesday 29 April — For Standard ShippingOrder by Midnight Tuesday 5th May — For Express Shipping
All of our orders are dispatched via Australia Post. If you’re sending to a regional or remote address, we’d suggest ordering a little earlier just to be safe.
Shipping rates:
We hope you love your new Etikette candle! Unfortunately we are not able to offer returns for a change of mind. However, if there is an issue with your candle please contact us directly via email.
In the instance that you receive an incorrect product or the item is damaged or faulty, a replacement product will offered or a refund will be issued, at our discretion.
If you believe you have received an incorrect, damaged or faulty product, please contact us with photographic proof for review. If approved for return, once the item has been received, please allow up to 2 business days to be processed.
The amount will be refunded via the payment method used for the original order. Please allow up to 7 business days for the refund to reach your account.
Once you return has been approved by Etikette, please return all products in original packaging to:
Returns at Etikette Candles
4/541 Mount Barker Road
Bridgewater, SA 5152
If you have a shipping or returns query, please contact the team at hello@etikettecandles.com and we will get back to you as soon as possible.
